At Nail Spa & Co., we value your time and ours. Our policies are in place to help us provide a comfortable, professional experience for every client while allowing our schedule and salon environment to run smoothly.
We require at least 24 hours' notice for any cancellation or rescheduling.
Cancellations or appointment changes made with less than 24 hours' notice will require payment of 100% of the scheduled service.
We understand that unexpected situations can happen. However, your appointment time is reserved specifically for you, and last-minute cancellations make it diffucult for us to offer that time to another client.
Please do not come to your appointment if you are feeling ill or experiencing symptoms of a contagious illness.
If you're not feeling well, please contact us as soon as possible so we can reschedule your appointment.
If you arrive for your appointment visibly ill, we reserve the right to reschedule your service.
Due to the small size of our salon, we kindly ask that clients attend their appointments alone.
We do not allow children or additional guests who are not receiving a service to accompany clients during appointments.
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